CRTPD HELP CENTRE:

Frequently asked questions

What is a LMS?

LMS stands for Learning Management System and it is a online program which houses a variety of different learning resources which is accessible by participants for their learning. CRTPD.com uses the Member365 portal which houses all the registrations for Webinars and Regional PD sessions as well as all the On Demand Learning content for our courses. Using your personalised portal you can log on to access On Demand courses, sign up for Webinars or Regional Seminars or take part in the Comprehensive Program. Your certificates of completion will also be stored in the LMS so you never have to worry about losing that evidence of completing PD. 

The following video will tour you through the LMS.

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What is the difference between Webinars & On Demand?

Webinars are on-line live presentations that audiences connect to from their homes, offices or on mobile devices. These sessions have presenters speaking to the audience and displaying their learning material with slide presentations. There is also a conversation or chat box where participants can interact with each other, share ideas and ask questions of the presenter in real time. On Demand sessions are recordings of webinars that have occurred in the past. They are courses that allow people to view and learn from webinars that they were not able to attend. The only difference between Webinars and On Demand sessions are the connectivity through the “conversation or chat” window. While the recordings show the conversation that occurred during the live webinar On Demand participants are unable to contribute to this conversation.

What is the Comprehensive Program?

The comprehensive program is a Professional Development course that provides CRT’s with an ongoing professional development course – multiple exposures to presentations on a single topic, learning tasks that deepen the learning and discussion forums where you can share experiences with colleagues. There are four comprehensive programs and they are made up of a series of Modules which contain Webinars, Learning Tasks and Discussion Forums.  

How much does the Comprehensive Program cost?

The comprehensive program is FREE to participate in, like all the professional development on the CRTPD.com website. 

I haven't received an email to activate my portal...

There are some instances where people have not received an email when they have registered for their CRTPD.com Learning Portal. If this is the case click on the button below to be redirected to the Activation Form for your Portal.

The email i received to activate my portal doesn't work...

There are some instances where people have received an activation email from the Member365 Portal however, when they have clicked on the activation link there is a ‘failed or deal link” message. If this has happened to you click on the button below to be redirected to the Activation Form for your Portal.

The Activation Link i received has an expired token...

A token is a weblink that verifies or activates your account. There has been some instances where people have requested a token and the system has dispatched a token that has expired. If this is the case click on the button below to be redirected to the Activation Form for your Portal.

FREQUENTLY ASKED QUESTIONS AND THEIR ANSWERS.